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Maintenance

Server infrastructure maintenance

Mar 18 at 09:00am HDT  –  Mar 19 at 08:46am HDT
Affected services
go.smartrmail.com - App

Resolved
Mar 19 at 08:46am HDT

The backlog has been processed and the system is fully operational.

Updated
Mar 18 at 06:57pm HDT

The system is slowly but steadily going through the backlog. It is expected to take a few more hours. You may notice some delayed operations when using the app.

Updated
Mar 18 at 05:19pm HDT

The infrastructure changes were completed and services are back online. The system is still recovering and processing the backlog of operations that were queued up. We'll continue to monitor and provide updates until the system is recovered.

Updated
Mar 18 at 03:41pm HDT

Our work has been progressing as expected. We're down to processing our last DB table and should have more news soon.

Created
Mar 18 at 09:00am HDT

We are currently performing scheduled maintenance on our server infrastructure. During this time, our services may be temporarily unavailable. We apologize for any inconvenience this may cause.

Maintenance Window:
March 18th at 8am ET

Expected Downtime:
12-24 hours

For your convenience, here are the start times in a few different time zones:

Pacific Time: March 18th at 5am PT
London Time: March 18th at 12pm GMT
Australia Time: March 19th at 12am AEDT

Thank you for your patience and understanding. We will work diligently to complete the maintenance as quickly as possible and get our services back up and running smoothly.